Terms & Conditions

1 Acceptance of Terms

By accessing tpower3.club, creating an account, making a deposit, placing a bet, or using any game, service, or feature offered by tpower3, you unconditionally accept these Terms and Conditions and all policies incorporated herein by reference, including the Privacy Policy and Responsible Gaming Policy.

This Agreement is effective from the date of your first registration or use of tpower3 services, whichever is earlier. tpower3 reserves the right to amend these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms.

These Terms are available in English. In the event of any translation, the English version shall prevail in all matters of interpretation and enforcement.

2 Eligibility & Registration

2.1 Age Requirement

Use of tpower3 is strictly limited to individuals who are 21 years of age or older. This requirement is non-negotiable and applies to all users regardless of jurisdiction. By registering, you represent and warrant that you are at least 21 years of age. tpower3 reserves the right to request proof of age at any time and to suspend or permanently close any account where the account holder cannot demonstrate that they meet the minimum age requirement. Any winnings accumulated by an underage user shall be forfeited in full.

2.2 One Account Per User

Each natural person is permitted to hold one (1) tpower3 account at any time. The operation of duplicate or multiple accounts — whether under the same or different names, email addresses, payment methods, or devices — is strictly prohibited. tpower3 employs automated systems to detect duplicate accounts. Where duplicate accounts are identified, tpower3 will close all but one account at its sole discretion and may forfeit all balances and bonuses across the duplicated accounts.

2.3 Registration Accuracy

You must provide accurate, complete, and current information when registering your tpower3 account. This includes your full legal name, date of birth, residential address, email address, and mobile number. tpower3 may require you to verify this information at any time, including prior to processing a withdrawal. Providing false registration information constitutes a material breach of these Terms and will result in immediate account closure and forfeiture of balances.

2.4 Geographic Restrictions

tpower3 does not accept registrations from jurisdictions where online gambling is explicitly prohibited by law. It is the user's sole responsibility to determine whether accessing tpower3 is lawful in their jurisdiction. tpower3 makes no representations regarding the legality of its services in any specific jurisdiction outside of its licensed operating territories.

3 Account Responsibilities

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your tpower3 account credentials, including your username, password, and any one-time passcodes. tpower3 will never ask for your password. You must notify tpower3 immediately if you suspect unauthorised access to your account. tpower3 shall not be liable for any loss resulting from unauthorised account access caused by your failure to keep credentials secure.

3.2 Personal Use Only

Your tpower3 account is for your personal use only. You may not share, transfer, sell, or allow any third party to use your account. Bets placed on behalf of another person, or by a third party using your account, are void. Any winnings arising from third-party use of your account may be forfeited at tpower3's discretion.

3.3 Account Verification (KYC)

tpower3 is required by its licensing authority to perform identity verification (Know Your Customer, or "KYC") on all accounts. You may be required to submit copies of government-issued identification, proof of address, and proof of payment method ownership at any stage. Failure to complete KYC verification within the timeframe specified will result in withdrawal requests being placed on hold until verification is satisfactorily completed.

4 Deposits & Withdrawals

4.1 Deposits

tpower3 accepts deposits via Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and Cryptocurrency. All deposits are processed in Malaysian Ringgit (MYR) unless otherwise stated. Minimum and maximum deposit limits apply and are displayed at the point of transaction. tpower3 does not accept third-party deposits — the payment method used to deposit must be registered in your name.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for deposit wherever possible. tpower3 reserves the right to request identity verification before processing any withdrawal. Withdrawals are processed within the timeframes communicated at the time of the request, typically within 10 minutes for verified accounts using supported MYR payment methods. tpower3 reserves the right to apply a standard review period of up to 72 hours for first-time withdrawals or where additional verification is required.

4.3 Currency

The tpower3 platform operates in Malaysian Ringgit (MYR). All account balances, bets, wins, and bonus amounts are denominated in MYR. Where a user's payment method involves a currency other than MYR, the applicable exchange rate at the time of the transaction will apply. tpower3 bears no liability for currency conversion costs or rate fluctuations.

5 Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free bets, and promotional offers made available by tpower3 are subject to individual promotion-specific terms and conditions in addition to these general Terms. In the event of a conflict, the promotion-specific terms shall take precedence.

5.2 Wagering Requirements

Unless otherwise specified, all bonus funds credited to a tpower3 account are subject to a minimum wagering requirement before they can be converted to withdrawable cash. The applicable wagering requirement, eligible games, and time limit for each promotion will be stated in the relevant promotion terms. Games with a high RTP or low house edge may contribute at a reduced rate towards wagering requirements.

5.3 Bonus Abuse

tpower3 operates a zero-tolerance policy on bonus abuse. Actions including but not limited to: placing offsetting bets, exploiting welcome offers across duplicate accounts, systematic low-risk betting during bonus wagering periods, or any strategy designed to extract bonus value without genuine gambling intent, will result in immediate forfeiture of all bonus funds, potential forfeiture of associated winnings, and permanent account suspension.

5.4 One Bonus Per Household

Welcome bonuses and first-deposit promotions at tpower3 are limited to one per household, IP address, device, and payment method. tpower3 reserves the right to refuse or revoke any bonus where it determines the same individual or household is attempting to claim the same promotion multiple times.

6 Betting & Gaming Rules

All bets and game rounds on tpower3 are governed by the applicable game or sport-specific rules, which are made available within the relevant section of the platform. By placing a bet or participating in a game, you confirm that you have read and understood the applicable rules.

• Bet Acceptance: tpower3 reserves the right to refuse or limit any bet at its sole discretion, without providing a reason.
• Void Bets: Bets may be voided where a sporting event is abandoned, where odds are posted in error, or where the outcome of a bet has been influenced by illegal means. Voided bets are refunded to the member's tpower3 account balance.
• Obvious Errors: Where odds, prices, or payout calculations are clearly erroneous (e.g., due to a system error or human error), tpower3 reserves the right to cancel and void all bets placed at those incorrect prices, regardless of whether the bets have been settled.
• Live Betting: All in-play bets are accepted subject to the relevant real-time market rules. tpower3 reserves the right to suspend live markets at any time without notice.
• Maximum Payout: Single event payouts at tpower3 are subject to maximum payout limits, which are communicated within the applicable sports or game section.

7 Prohibited Conduct

The following conduct is expressly prohibited on the tpower3 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may result in legal action:

• Providing false identity or age information during registration or KYC verification.
• Operating multiple tpower3 accounts (whether personally or through associates).
• Using software, bots, scripts, or automated tools to gain an unfair advantage in any game or betting market.
• Engaging in collusion with other players at poker or live casino tables.
• Money laundering or using tpower3 for any purpose that violates applicable anti-money laundering laws.
• Exploiting software bugs, glitches, or mathematical errors in any game to extract winnings.
• Abusing the tpower3 affiliate or referral programme through fraudulent referrals.
• Using VPN, proxy, or IP masking services to circumvent geographic restrictions or to disguise account activity.

8 Intellectual Property

All content on the tpower3 platform, including but not limited to the tpower3 brand name, logo, website design, game graphics, software, text, imagery, and databases, is the exclusive intellectual property of tpower3 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the tpower3 platform for personal entertainment purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any tpower3 content without express written authorisation from tpower3. Unauthorised use of tpower3 intellectual property constitutes copyright infringement and will be pursued to the full extent of applicable law.

9 Limitation of Liability

To the maximum extent permitted by applicable law, tpower3 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the tpower3 platform, including losses resulting from:

• Platform downtime, technical errors, or service interruptions.
• Incorrect game or betting results caused by network latency or device issues.
• Unauthorised third-party access to your tpower3 account.
• Loss of funds due to your failure to comply with these Terms.

tpower3's total aggregate liability to any member in connection with these Terms, howsoever arising, shall not exceed the total net deposits made by that member in the 12-month period immediately preceding the event giving rise to the liability.

10 Account Suspension & Closure

tpower3 reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, where:

• tpower3 reasonably suspects a breach of these Terms or any applicable law.
• An account is flagged by our fraud detection or anti-money laundering systems.
• A member requests self-exclusion or closure under the Responsible Gaming Policy.
• A member fails to complete identity verification within the required timeframe.
• tpower3 is required to do so by its licensing authority or a regulatory body.

Where an account is closed due to a breach of these Terms, tpower3 reserves the right to withhold any balance pending investigation. Where closure is at the user's own request and no breach is involved, any remaining balance will be refunded to the user's verified payment method after standard processing checks.

11 Responsible Gaming

tpower3 is committed to providing a safe and responsible gaming environment. We recognise that gambling can become a problem for some individuals and have implemented a range of tools to support our members:

• Deposit Limits: Set daily, weekly, or monthly deposit caps from your account settings.
• Session Time Limits: Configure session duration reminders and hard stops.
• Reality Checks: Enable regular reminders of how long you have been playing and how much you have wagered.
• Self-Exclusion: Request a temporary cooling-off period (24 hours to 6 months) or permanent self-exclusion at any time by contacting tpower3 support. Self-exclusion requests are actioned within 24 hours and cannot be reversed during the exclusion period.

tpower3 takes its responsible gaming obligations seriously under the terms of our international gaming authority licensing. For more information, visit our dedicated Responsible Gaming page. 21+ only. Gambling should be entertainment, not a financial strategy.

12 Privacy & Data Protection

tpower3 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using tpower3, you consent to the collection and use of your personal information as described in the Privacy Policy. You have the right to request access to, correction of, or deletion of your personal data subject to applicable data protection laws and our legal obligations under our gaming licence.

For full details of how tpower3 handles your personal data, please read our Privacy Policy.

13 Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which tpower3 is licensed. Any dispute arising from these Terms or your use of the tpower3 platform shall first be subject to good-faith negotiation. If a dispute cannot be resolved through negotiation within 30 days, it shall be referred to binding arbitration under the rules of the relevant arbitration body in tpower3's licensing jurisdiction.

For day-to-day disputes regarding bet settlement, account issues, or payment processing, tpower3's customer support team is available 24/7 via live chat. Most member disputes are resolved at this level without escalation.

14 Amendments to These Terms

tpower3 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Where changes are material, tpower3 will provide reasonable notice via email or an on-platform notification prior to the changes taking effect. Your continued use of the tpower3 platform after notification of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the tpower3 platform and may request account closure.

15 Contact Information

If you have any questions about these Terms and Conditions, wish to exercise any rights under our policies, or need to raise a dispute, please contact tpower3 through the following channel:

tpower3 aims to acknowledge all written enquiries within 24 hours and to resolve them within 5 business days. For urgent matters including suspected account fraud or security breaches, please use the live chat channel for the fastest response.